Terms & Conditions



Cancellation policy for short-term stays

To receive a full refund, guests must make the cancellation within 48 hours of booking and at least 14 days prior to check-in.

For cancellations made at least 14 days before check-in but not within 48 hours of booking, you will receive the amount corresponding to 50% of all nights booked.

If they cancel between 7 and 14 days before check-in, you will receive 50% payment of all nights booked.

If they make cancellations after this deadline, you will receive the total amount of your booking.

Long-term cancellation terms for monthly stays

To receive a full refund, guests must make the cancellation within 48 hours of booking and at least 28 days prior to check-in.

If they proceed after this time, you will receive a payment equal to 100% of all the nights they have already stayed in plus an amount corresponding to the 30 nights following the booking.

If they cancel your reservation when there are less than 30 nights left at the end of your stay, you will receive compensation for all remaining nights.